Privacy Policy

This Privacy Policy is effective from (i.e., May 21, 2020)

This Privacy Policy is designed to provide you with information about how we collect and process your personal data.

roseniar is referred to as "we", "us" or "our" in this Privacy Policy. We are the primary data controller for this website and our registered office is 610, Building 5, 1970 Technology Town, Longhua District, Shenzhen

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions where we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to replace them.

We may amend this Privacy Policy at any time by posting the revised terms here. All revised terms automatically take effect 30 days after they are posted. We will announce any significant changes to this Privacy Policy and the reasons for them by email.

We respect the privacy rights of our visitors and recognize the importance of protecting the information collected about them. This Privacy Policy covers how we collect, store and use the personal information you provide to us.

If you are under 18 years old, you must inform your parents or guardians about our privacy policy to obtain their consent to the privacy policy before registering, subscribing or placing an order with us.

What personal data do we collect from you and how do we collect it?

We only collect and process the data required to allow us to provide services to you. When you browse or shop on roseniar, we collect the following data

We process personal data required to complete and send your purchase, including your name, billing address, delivery address, payment details, mobile number, phone number and email address. We collect your email address in order to send you order confirmation; we collect your phone number in order to contact you if there are any problems with your order.

When you sign up for our free or discounted trial subscription, we collect your email address.

If you register for an account with us, we collect your name, email address, password, country and IP address.

When you contact our customer service team, we may collect additional data to help us resolve any queries related to your order, delivery, payment or any other queries.

We collect and process data about your browsing on roseniar, including the pages you visit and how you interact with them. If you have registered for an account, we collect browsing data about your visits to dedicated areas of the website.

If you are a customer of roseniar, or you have given us your consent, we may collect and process your personal data for marketing activities.

If you provide us with data about someone else - for example, if you purchase a product to be delivered to a friend or as a gift - we will collect and process the personal data necessary to complete the transaction, such as your friend's name, delivery address and other contact details. If you receive a gift, we will only process your data to fulfill the gift request and our contractual obligations.

When you call our customer service team, your call will be recorded for training and fraud prevention purposes.

About Cookies? What are Cookies?

We use Cookies to collect information about your use of our online services. Cookies are very small files that we send to your computer or other device so that we can access them when you visit our website in the future. Cookies help us remember who you are and other information about your visit. They can help display information on the website in a way that matches your interests. Most major websites use Cookies.

How is your personal data used?

Whenever you provide us with your personal information, we will use it in accordance with applicable privacy laws and for the purposes set out in this Policy, the data entry forms you complete, any relevant terms and conditions and the page or email linking to the data entry form.

When you use our services: Your information will first be used to provide the products, services or information you request and to provide you with a personalized shopping experience. We retain the information you provide and may use it for a variety of purposes, including: (i) accounting, billing, reporting and auditing; (ii) credit checks or screening; (iii) identity verification and identity checks; (iv) credit, debit or other payment card verification and screening; (v) debt collection; (vi) safety, security, health, training, administrative and legal purposes; (vii) data matching and de-duplication, statistical and market analysis and marketing information; (viii) advertising and marketing for us, our group and third parties; (ix) development, testing and maintenance of systems; (x) research